Effective Date: May 19, 2024

Plantme.com.au ("we", "us", or "our") is committed to protecting the privacy of our customers and visitors to our website ("Website"). This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs).

1. What Personal Information Do We Collect?

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and postal address.
• Transaction Information: When you purchase products on our Website, we may collect your payment information, such as credit card details (through a secure payment gateway).
• Website Usage Information: We may collect information about your browsing activity on our Website, such as the pages you visit, the products you view, and the links you click. This information may be collected through cookies and other tracking technologies.

2. How Do We Collect Your Personal Information?

We collect your personal information in a variety of ways, including:

• When you create an account on our Website
• When you purchase products on our Website
• When you subscribe to our newsletter or marketing communications
• When you contact us through our Website or social media channels
• When you browse our Website, cookies and other tracking technologies may automatically collect information about your device and browsing activity.

3. How Do We Use Your Personal Information?

We use your personal information for the following purposes:

• To process your orders and provide customer service
• To send you important information about your orders, including order confirmations, shipping updates, and invoices
• To personalize your experience on our Website by tailoring content and recommendations to your interests
• To send you marketing communications, such as newsletters and promotional offers, if you have consented to receive them
• To improve our Website and services
• To comply with the law and our legal obligations

4. Disclosure of Your Personal Information

We may disclose your personal information to third-party service providers who assist us in operating our Website and delivering our services. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your personal information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.

We will not sell or rent your personal information to third parties.

5. Cross-Border Data Transfers

Your personal information may be stored or processed on servers located outside of Australia. We will take all reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and the Privacy Act.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal information.

7. Your Rights

You have the right to access, correct, update, and delete your personal information. You can also opt out of receiving marketing communications from us. To exercise your rights, please contact us using the contact information below.

8. Cookies

We use cookies and other tracking technologies to collect information about your browsing activity on our Website. You can choose to disable cookies by adjusting your browser settings. However, this may limit your ability to use certain features of our Website.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new PrivacyPolicy on our Website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@plantme.com.au

11. Complaints

If you have a complaint about how we have handled your personal information, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can find more information about how to lodge a complaint on the OAIC website https://www.oaic.gov.au/.

By using our Website, you consent to the collection, use, disclosure, and storage of your personal information as described in this Privacy Policy.